BizOps
Zed is a next-generation code editor that's engineered from scratch in Rust to be fast, elegant, and collaborative.
We’re looking for a founding BizOps team member to scale Zed. In this role, you'll report to the Head of Operations, and work in a broad variety of domains like data, finance, legal, operations, and support to keep Zed the company as fast and reliable as Zed the product.
At its core, this role focuses on scaling Zed, so responsibilities will vary as the needs of the business shift.
Create order from ambiguity, translating startup problems into stage-appropriate solutions
Drive high quality and high speed decision making across the company
Design and automate lightweight process across Zed
Communicate with and on behalf of our users, whether via our support channels or user feedback calls
Enable everyone at Zed to do their job at their best
Operate and extend our data stack (dbt + Snowflake + Hex + Amplitude) to enable trustworthy analysis
Partner with our external accountants and lawyers on monthly financials or our Enterprise MSA
Formalize and drive our all-company quarterly feedback cadence
Implement GTM tooling like Clay as we ramp up our business SKU
Automate our new hire onboarding timeline so every new Zedi has the same great onboarding experience
Lead the leadership team in building our quarterly board materials
4+ years of experience at tech companies, with at least 2 in early-to-mid stage, high-growth environments
Strong SQL proficiency
Comfort with ambiguity, moving quickly, and deep ownership
Hands-on experience building processes, dashboards, automations, and internal tools that created leverage
Self-motivated with strong prioritization and execution skills
An understanding of SaaS finance (ARR/NRR, CAC/LTV, cohorts)
Background in Data/Analytics/Analytics Engineering, BizOps/RevOps, Finance, Support, or similar "purple people "
Experience at an engineering-driven, or developer tools, company
Familiarity with the modern data stack (dbt, Snowflake/BigQuery/Postgres; orchestration; Hex/Omni/Looker)
Join us in revolutionizing the development experience. Your expertise could drive Zed's next game-changing feature!
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