BizOps

Remote (American time zones) or Boulder, Colorado

Zed is a next-generation code editor that's engineered from scratch in Rust to be fast, elegant, and collaborative.

We’re looking for a founding BizOps team member to scale Zed. In this role, you'll report to the Head of Operations, and work in a broad variety of domains like data, finance, legal, operations, and support to keep Zed the company as fast and reliable as Zed the product.

Key Responsibilities

At its core, this role focuses on scaling Zed, so responsibilities will vary as the needs of the business shift.

General Responsibilities

• Create order from ambiguity, translating startup problems into stage-appropriate solutions
• Drive high quality and high speed decision making across the company
• Design and automate lightweight process across Zed
• Communicate with and on behalf of our users, whether via our support channels or user feedback calls
• Enable everyone at Zed to do their job at their best

Examples of Work

• Operate and extend our data stack (dbt + Snowflake + Hex + Amplitude) to enable trustworthy analysis
• Partner with our external accountants and lawyers on monthly financials or our Enterprise MSA
• Formalize and drive our all-company quarterly feedback cadence
• Implement GTM tooling like Clay as we ramp up our business SKU
• Automate our new hire onboarding timeline so every new Zedi has the same great onboarding experience
• Lead the leadership team in building our quarterly board materials

Requirements

• 4+ years of experience at tech companies, with at least 2 in early-to-mid stage, high-growth environments
• Strong SQL proficiency
• Comfort with ambiguity, moving quickly, and deep ownership
• Hands-on experience building processes, dashboards, automations, and internal tools that created leverage
• Self-motivated with strong prioritization and execution skills
• An understanding of SaaS finance (ARR/NRR, CAC/LTV, cohorts)

Preferred Qualifications

• Background in Data/Analytics/Analytics Engineering, BizOps/RevOps, Finance, Support, or similar "purple people"
• Experience at an engineering-driven, or developer tools, company
• Familiarity with the modern data stack (dbt, Snowflake/BigQuery/Postgres; orchestration; Hex/Omni/Looker)

Join us in revolutionizing the development experience. Your expertise could drive Zed's next game-changing feature!